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We lead the way in the world of call center outsourcing as a Woman-Owned enterprise — providing tailored solutions domestically and around the world.
Our compliance-first approach ensures the perfect match with top-quality solution providers, wherever they may be. With cutting-edge business intelligence and reporting tech, we keep a friendly eye on performance, contracts, and regulations — while maintaining the highest possible ethical and professional standards.
At Global BPO Services, we pride ourselves on our unique experience and domain expertise, allowing us to create customized solutions just for you. With a proven track record of managing offshore, nearshore, and onshore contact center operations, we optimize performance and reduce operational expenses.
We can guarantee your organization’s success by tapping into top talent and global resources. Let us be your trusted partner on this journey! Call us today to get started.
Marlene Moorman, the visionary founder of Global BPO Services, boasts 30 years of leadership experience in various financial institutions and receivables management firms.
Marlene gained considerable expertise in international contact center management at Sallie Mae (Nasdaq: SLM) — where she oversaw operations for America’s largest education loan servicer. Marlene personally curates our contact center network, selecting partners based on expertise, performance, and cost efficiency.
We offer a vetted global network of contact centers with 24/7 availability. Our multi-threaded approach eliminates a single point of failure, promotes business continuity, and ensures consistent uptime. Global BPO Services’ partners deliver high value and targeted expertise. Each contact center partner is chosen for their proficiency best suited to each client’s needs.
Here at Global BPO Services, we believe in providing ongoing support. That’s why we don’t just provide outsourcing services — we manage them, too.
But that’s not all. We passionately believe that our clients get the most from our services when they have someone representing their interests. That’s why we install one of our experienced outsourcing professionals in every call center team we assign.
Our commitment to service and quality is matched only by our commitment to ethical working practices. By guaranteeing fair wages and favorable working conditions for our outsourcing partners worldwide, we’re improving local communities and driving up living standards.
Here at Global BPO Services, we believe in providing ongoing support. That’s why we don’t just provide outsourcing services — we manage them, too.
The first step to securing cost-effective, high-quality BPO services involves talking to one of our experts. Call us today, and let’s take the first step together.
